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Hyperion Bank's New Online Banking Experience

What is changing?

On March 28, 2013, Hyperion Bank’s Online Banking and Bill Pay service will be converted and upgraded.

Why is this change being made?

As the usage of Online Banking and Bill Pay continues to grow, this upgrade offers our customers a better experience through online banking, including improved navigation, increased security, enhanced functionality, and additional financial management tools.

When is this change happening?

On March 28, 2013, the Online Banking System will officially be launched for you to begin using. This includes Bill Payment services.

What do I need to do?

When you login to Online Banking you will need to setup account alerts and account nicknames. All prior account history will be moved over.

For Bill Payment customers, Bill Pay Payees and scheduled Bill Payments and Transfers will be moved over from the old system. We encourage existing bill pay users to access the system and review scheduled payments and payees.

For our Online Statement customers, up to twenty-four months of previous statements will be available within Online Banking.

Will I still be able to access the old system?

The old system will no longer be available as of March 26, 2013. Should you have any additional questions, please contact the customer support center at 215-789-4200.

Will my current Login ID and Password work in the new platform?

Once the Online Banking upgrade is complete on March 28, 2013, you can once again sign in to view your account information:

Access ID: Please use the same Access ID you used on the previous online banking platform.

Password: Use the last 4 digits of your tax ID (SSN or Business EIN) as your temporary password. You'll be prompted to create a new password after you log in.

If you are unsure of how to sign in to the new Online Banking service after March 28, we are here to help.

For account sign-in assistance, please contact us toll-free at 215-789-4200.

Actions For You To Take After March 28

Have you used the bill payment feature in the past? When logging into Hyperion Bank’s Online Banking for the first time on or after March 28, please verify that all of your scheduled and recurring bill payments are correct.

What changes will I see in the new online banking system?

The new application will be easily accessible and simple to use. In addition to the new look of the application, you will see account balances and your most recent transactions. A demo link is available for a quick overview of the system.

Are there any new features available?

Yes! Hyperion Bank’s upgraded online banking includes new features such as:

Routing Number 036018969 NMLS 631177
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